NC APCO Communications Center Supervisor Course
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NC APCO Communications Center Supervisor Course

The APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge.

 Export to Your Calendar 7/26/2019 to 7/28/2019
When: July 26-28, 2019
Where: Davie County 911 Communications Training Room
146 Doctor Slate Dr
Mocksville, North Carolina  27028
United States
Contact: Grayson Gusa


Online registration is available until: 7/23/2019
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APCO Communications Center Supervisor Course July 26, 2019 – July 28, 2019

The APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge.

TOPICS INCLUDE:
The Telecommunications Supervisor Role Liability Issues for Supervisors
Policies, Procedures and Directives Communication Skills
Self-Assessment
Employee Evaluation and Motivation

Class lecture is supplemented by practical exercises that help students apply the lessons to their own agency policies and procedures. Students not only learn supervisory topics, but also learn how to work together in groups and cooperate to attain common goals.

Students should be experienced in communications center operations, have a working knowledge of communications policies and procedures, and be either in or under consideration for a supervisory position within the agency. Students must bring their agency/center Policies and Procedures Manual to class for reference.

Davie County 911 Communications Training Room
146 Doctor Slate Drive
Mocksville, NC 27028

APCO Member - $225 Non-APCO Member - $250

Grayson Gusa

grayson.gusa@ncapco.org

336-753-6327

Contact Us:

Web Site:Team911.com

Email: Info@Team911.com

Phone: 512.710.8911

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