About Texas ENP


What is ENP

Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:

  • Demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.
  • Help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.
  • Confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.

Goals of Certification

  • To establish the comprehensive body of knowledge for Emergency Number Professionals
  • To promote a standard of competence for Emergency Number Professionals that will be recognized and accepted by the 9-1-1 profession, government agencies, the business community, and the public
  • To ensure an awareness of current issues and developments in the 9-1-1 profession
  • To provide formal recognition of individuals for professional achievement
  • To encourage professional growth and enhance the self-esteem of Emergency Number Professionals.



Why Should I Become an ENP

  • ENPs are leaders in the 9-1-1 profession
  • ENPs receive significant discounts on National NENA conferences and events
  • More management jobs now require you to have your ENP certification before you apply.

How Can I Obtain my ENP Certification

Candidates must first meet the eligibility requirements and apply. Once your application has been approved. The next step is to sit for and pass the ENP exam. Once a candidate has earned the ENP credential they maintain it by fulfilling re-certification points requirements every four years, or passing the exam again prior to the re-certification deadline. The following eligibility criteria have been established by the NENA Institute Board for determining if an individual is qualified to take the Emergency Number Professional (ENP) Certification Exam.

Experience Criteria -In order to sit for the ENP Certification Exam, a candidate must meet the following experience criteria:

A. Three years’ experience in Emergency Communications OR

B. Three years’ experience with a commercial provider of Emergency Communications products and services

Having satisfied the three-year minimum experience criterion, each candidate must accumulate a total of 10 points as follows:

  • Experience - Each additional year of experience (full-time equivalent) in Emergency Communications will count for 2 points, with a maximum of 10 points being granted.
  • Education - College degrees will earn points as noted below:
  • Associate Degree - 2 points
  • Bachelor’s Degree - 4 points
  • Graduate Degree - 6 points Professional Development and Service
  • NENA in-person courses completed (Course Listing) will earn 1 point each.
  • Completion of NENA's Center Manager Certification Program (CMCP) will earn 5 points. A maximum of 5 points will be granted.
  • Holding an office in NENA at the Chapter or National level will earn 1 point, with a maximum of 1 point being granted.
  • Other professional certifications (e.g. CEM) will earn 1 point, with a maximum of 1 point being granted.

Exam Schedule

ENP exams are scheduled four times annually for a two-week period each - Winter, Spring, Summer, and Fall. The ENP examination will be administered daily during the two-week period, Monday through Saturday, at computer-based testing facilities throughout the US and Canada.

Exam Period                Exam Dates             Application Deadline

Summer                July 13 - 27, 2019                 June 14, 2019

Application Procedure & Fee Summary

The application will be evaluated by the ENP Certification Board. Candidates must accumulate a minimum of 10 points to qualify to sit for the exam.

A candidate whose application has been accepted may sit for the exam at any designated test location. Please register for the exam by submitting the Eligibility Application and the Testing Center application to NENA.

You may schedule your exam once you receive your official Notice of Eligibility from the Test Administrators. Please do not register for the exam until you can commit to testing during the testing period you sign up for. Transfer between testing periods is only permitted on a case-by-case basis and must be requested before the exam period begins.

You may search for available Testing Center Locations online. Select "Find a Testing Center", and then select Emergency Number Professional Certification as the Client/Sponsor of the exam.

You may schedule your exam once you receive your official Scheduling Authorization Notice from the test administrators (PTC).

The Examination cost includes a non-refundable $150 processing fee. • NENA Members $420 (US Dollars) • Non-members $550 (US Dollars) • Re-examination $150 (US Dollars)

ENP Exam Materials & Resources

ENP Exam Body of Knowledge (The source of the questions used on the ENP exam)

ENP Application Handbook Information guide for the ENP exam (includes sample exam questions) ENP Eligibility & Testing Center Applications Required to sit for an exam

ENP Reference Manual Version

ENP Practice Test 50-question practice test


TX NENA Study Group


Chair: Sharon Nichols-Jost, ENP
Contact: 210.408.3941 or sharon@bexarmetro.org
Schedule: Every Wednesday 2pm-3pm CST
How to Join: The purpose of these one-hour meetings will be to review relevant subject matter, found within the various resources recommended by NENA, to prepare for the ENP examination. These calls will be led by various NENA members who have graciously agreed to share their knowledge. Participants will be able to ask questions and contribute input, as well. The latest Study Group Conference Call Schedule is available online and includes an RSS feed to access audio recordings from each call. You may elect to join the study group every week or you may opt to select specific weeks. Either way, you are sure to enjoy this learning opportunity and become more confident in all aspects of your profession.
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